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The Most Common Google Chromecast Problems, and How to Fix Them | Digital Trends

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Is an amazing way to get streaming content from a mobile phone (e.g.

with

) To your non-smart TV. This is also one of the cheapest ways

To any TV in your home. There are a variety of Chromecast models and different versions of the product, each new entry introduces key features such as 4K compatibility and the latest screen interface

.

Like all modern technologies, your Chromecast is not bulletproof. Sometimes, you may notice connection problems, phone malfunctions, and other minor issues that prevent you from successfully using Chromecast. In this guide, we have summarized some of the most common Chromecast issues and how to resolve and fix each issue.

You may have noticed that your Chromecast video looks flat and jagged. When trying to stream your favorite show, you may have encountered one of several buffered screens. Regardless of the symptoms, it can usually be attributed to some kind of network problem.

In the event of any network failure, the first thing to try is to simply disconnect/reconnect all devices in the chain. In this case, this is your Chromecast, router and modem (if separate). Unplug all devices, plug them in again, and then wait for the network to recover itself. After the Chromecast restarts, pick up the phone and try to cast the app.

Still have Wi-Fi trouble? Every Chromecast product (except the first generation product) supports 2.4GHz and 5GHz network frequency bands. Depending on how far away your TV and Chromecast are from the router at home, you’d better connect your device to one frequency band instead of another. The 5GHz band is stronger at short distances, but if your Chromecast and router are located at the other end of the house, the 2.4GHz (better remote connection) band may be the best choice.

To change the Wi-Fi frequency band, grab any device where your Google Home app is located. Launch the application, click the Chromecast that is experiencing the problem, and then click

In the upper right corner of the screen. Tap 

And then 

. Once this is done, you will be able to reconnect the Chromecast to the new Wi-Fi band. If you initially connected to the 5GHz band, try connecting to the 2.4GHz option.

If you still have network problems, you may have noticed that your Chromecast comes with an HDMI extender. Although it’s good to put your device out of sight, the range of the Chromecast may not be enough to receive enough Wi-Fi handshake signals. If you experience Wi-Fi issues, try using an extender to push the Chromecast beyond the back of the TV. This may be sufficient to improve the range of the device.

Depending on how you connect your Chromecast to the TV’s power source, you may experience random restarts. If your Chromecast is connected to the USB input of the TV for power supply, it may be the cause of the problem. Most TV-based USB ports will provide enough juice to power external devices, but in some cases this may fail.

One of the best ways to solve this problem is to simply use the USB power brick that comes with the device to connect to the Chromecast. This ensures that your device always maintains a stable connection, and it also prevents the Chromecast from restarting every time the TV is turned off.

Most Chromecast devices require you to click the "cast" button in every Chromecast compatible app. Casting controls are essential to the Chromecast experience, but sometimes, the casting function (and related controls) may disappear from your mobile device. There may be some reasons for this happening, and there are some ways to fix it.

First, your phone or tablet may be running an older version of the selected application firmware. Although most iOS and Android devices will notify you if you need to complete the update, you can check manually. For iPhone or iPad, tap 

Icon and click on your profile image. Scroll down to the update section of the screen. If the application you are trying to cast has the required updates, select the application and click 

Start the process.

For Android devices, click 

icon. On the next screen, click 

Then find the app you’re having trouble with. Tap 

or

Install all applications on the current firmware.

If all your apps are up to date and you still lose the casting controls, you can try restarting your mobile device. Sometimes this is the whole way to solve the problem, and you may never lose control of the actor again. Depending on the hardware used, you may have to wait for the major device update to pass before the problem disappears completely. Before that, please continue to restart.

If you are casting content from the Chrome browser on your computer, you may have noticed that your preferred website is missing some Chromecast controls. This may be because you need to update to a new version of Chrome. Fortunately, this is easy.

Jump to your computer, start Chrome, and click 

The icon in the upper right corner of the page (three dots in a column). If you are not using the latest version of the browser, you will see a label 

. Click this option and run the update.

When finished, click 

After Chrome is up and running again, go to the site you want to cast, and you should see that the cast control has returned.

You have tried to improve Wi-Fi and make sure all settings are up to date, but the explosive Chromecast still has flaws. If all other methods fail, you can try to factory reset the Chromecast. This will not delete any data from your mobile device or the Google Home app, but after the reset is complete, you must re-add the Chromecast to the Home app.

To start the reset process, find the physical reset button for your Chromecast. This is usually located on the power port of the device. Press and hold the button for 25 seconds.

The LED light on the Chromecast will start blinking orange, indicating that your device is resetting. When the indicator light is steady white, the reset is complete and you can set up Chromecast again.

If you still have issues with your Chromecast or encounter issues that we haven’t covered, you can check out

Used in products.

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